This Provider Agreement (“Agreement”) governs the relationship between Bookingmify and any individual or business (“Provider”, “you”, or “your”) that lists services on our platform.
By registering as a Provider and listing services on the Platform, you agree to be bound by this Agreement.
1. Platform Overview
[Platform Name] operates an online booking platform that connects users seeking services (“Customers”) with independent service providers (“Providers”).
The Platform acts solely as a technology intermediary facilitating bookings and payments between Customers and Providers.
The Platform does not provide the services listed by Providers.
2. Provider Eligibility
To become a Provider, you must:
Be at least 18 years old
Have the legal authority to enter into contracts
Provide accurate business or personal information
Possess all licenses, permits, and certifications required to perform your services
The Platform reserves the right to approve, reject, or remove Provider accounts at its sole discretion.
3. Provider Account
Providers must create an account and provide accurate information including:
Business name or provider name
Contact details
Service descriptions
Pricing
Availability schedule
You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.
4. Service Listings
Providers may create listings describing the services they offer.
You agree that all listings must:
Be accurate and truthful
Clearly describe services offered
Include correct pricing and duration
Comply with applicable laws and regulations
The Platform reserves the right to edit, suspend, or remove listings that violate these terms.
5. Bookings
When a Customer books a service through the Platform:
A service agreement is formed directly between the Customer and the Provider
The Provider agrees to honor confirmed bookings
Providers must deliver services as described in the listing
Providers must notify Customers promptly if unforeseen circumstances affect bookings.
6. Pricing and Fees
Providers are responsible for setting their own service prices.
The Platform may charge service fees, including but not limited to:
Booking fees
Commission on completed bookings
Payment processing fees
The applicable fee structure will be communicated to Providers and may be updated from time to time.
7. Payments and Payouts
Payments for bookings may be processed through third-party payment processors.
The Platform may:
Collect payments from Customers on behalf of Providers
Deduct applicable service fees
Transfer remaining funds to Providers according to the payout schedule
Providers are responsible for providing accurate payout information.
8. Cancellations and Refunds
Providers must clearly state their cancellation and refund policies in their listings.
Providers agree to:
Honor their cancellation policies
Respond promptly to refund requests
Cooperate with the Platform in resolving disputes
The Platform may assist in dispute resolution but is not obligated to provide refunds on behalf of Providers.
9. Provider Responsibilities
Providers agree to:
Deliver services professionally and safely
Arrive on time for scheduled bookings
Maintain high standards of service quality
Comply with all applicable laws and regulations
Maintain required insurance where applicable
Providers are solely responsible for the services they provide.
10. Customer Reviews
Customers may leave reviews and ratings after services are completed.
Providers agree that:
Reviews reflect the opinions of Customers
The Platform may display reviews publicly
The Platform may remove reviews that violate policies
Providers may not manipulate or falsify reviews.
11. Prohibited Conduct
Providers may not:
Provide misleading service information
Circumvent the Platform to avoid fees
Harass or discriminate against Customers
Engage in fraudulent activities
Use the Platform for illegal services
Violations may result in suspension or termination of the Provider account.
12. Independent Contractor Status
Providers are independent contractors and not employees, agents, or partners of the Platform.
Nothing in this Agreement creates:
Employment relationships
Joint ventures
Partnerships
Providers are responsible for their own taxes, insurance, and business obligations.
13. Intellectual Property
Providers grant the Platform a non-exclusive, worldwide, royalty-free license to use, display, and promote their:
Business name
Service descriptions
Images and branding
This license allows the Platform to market and operate the booking service.
14. Limitation of Liability
To the fullest extent permitted by law, the Platform will not be liable for:
Customer disputes
Loss of revenue
Service-related claims
Provider misconduct
Providers agree that the Platform’s total liability shall not exceed the total service fees collected by the Platform for the relevant booking.
15. Indemnification
Providers agree to indemnify and hold harmless the Platform and its affiliates from any claims arising from:
Services provided to Customers
Provider negligence or misconduct
Violation of laws or regulations
Breach of this Agreement
16. Account Suspension or Termination
The Platform may suspend or terminate Provider accounts if:
This Agreement is violated
Customer complaints indicate misconduct
Fraud or illegal activity is suspected
Providers may stop using the Platform at any time.
17. Modifications to the Agreement
We may modify this Agreement periodically.
If changes occur:
The updated version will be posted on the Platform
Continued use of the Platform constitutes acceptance of the revised Agreement
18. Governing Law
This Agreement shall be governed by the laws of Nigeria, without regard to conflict of law principles.
19. Contact Information
For questions regarding this Agreement, contact:
Email: info@bookingmify.com